1. Information We Collect
When you purchase an Egypt eSIM from MISR SIM, we collect information necessary to complete your order and deliver your eSIM. This includes your name, email address, and billing information provided at checkout.
2. Email & Customer Contact
We use your email address to send your eSIM QR code, order confirmations, support replies and important service updates. We do not sell or share your contact information with third parties for marketing purposes.
3. Cookies & Analytics
MISR SIM uses cookies and basic analytics tools to understand how visitors use our website, improve performance, and measure the effectiveness of our content. You can control cookies through your browser settings.
4. Secure Payment Processing
All payments are processed through trusted, PCI-compliant payment providers. MISR SIM does not store full card numbers or sensitive payment credentials on our servers.
5. Customer Support Communications
Messages you send to our support team (email, WhatsApp or contact form) are stored only for the purpose of helping you and improving our service quality.
6. Data Protection Commitment
We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss or misuse. We retain personal data only as long as necessary to provide our service and meet legal obligations.
7. Contact
For privacy questions or data requests, email support@misrsim.com.